Privacy Policy

BizOps (“BizOps”, “we”, “us”, or “our”) operates eJobs360, an online job portal and career platform available through our websites and applications (collectively, the “Service”). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have regarding your information. By creating an account or otherwise using the Service, you acknowledge that you have read and understood this Policy.

1. Who We Are

eJobs360 is a product of BizOps, headquartered in Dhaka, Bangladesh. For the purposes of applicable data-protection laws (including the EU/UK General Data Protection Regulation, where it applies to you), BizOps is the data controller responsible for your personal information collected through the Service.

• Website: bizops.com.bd
• Email: info@ejobs360.com
• Phone: +8801521209406
• Address: Dhaka, Bangladesh

2. Information We Collect

We collect the following categories of information depending on how you use the Service:

2.1 Account & Profile Information

• Name, email address, phone number, and password (or social-login identifiers) when you register.
• Profile details you choose to add — work experience, education, skills, certifications, profile photo, location, and career preferences.
• Résumés/CVs and any documents you upload, including their text content (parsed for search and AI matching).

2.2 Application & Activity Data

• Jobs you view, save, or apply to; applications, cover letters, and assessment responses you submit.
• Messages exchanged with employers or other users through our messaging features.
• Community posts, comments, reactions, and other content you choose to publish.
• Skill-assessment results, mock-interview recordings/transcripts, and AI Career Coach interactions.

2.3 Payment & Billing Information

• Subscription plan, billing address, and transaction history. Card and mobile-wallet payment details (e.g., bKash, Nagad, card numbers) are collected and processed by our payment-gateway partners — we do not store full card numbers on our servers.

2.4 Technical & Usage Information

• IP address, browser type, device identifiers, operating system, and general location (derived from IP).
• Log data such as pages visited, search queries, click events, and timestamps, used to operate, secure, and improve the Service.
• Cookies and similar technologies, used for authentication, security, preferences, and analytics.

3. How We Use Your Information

We use the information described above to:

• Create and manage your account, and authenticate your sign-ins.
• Operate the core Service — display job listings, match you to roles using AI-powered recommendations, process applications, and enable employer–candidate communication.
• Process payments, manage subscriptions, and issue invoices/receipts.
• Provide career-development tools — Career Coach, skill assessments, mock interviews, salary insights, CV tools, and gamification (badges, leaderboards, daily challenges).
• Send transactional communications (application updates, job alerts, security notices) and, where you have opted in, marketing communications.
• Moderate community content and enforce our Terms of Service and Acceptable Use Policy.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Analyze aggregated, de-identified usage data to improve the Service (e.g., Salary Intelligence benchmarks are built from anonymized, aggregated salary data).
• Comply with legal obligations, including tax, accounting, and law-enforcement requests.

4. Legal Bases for Processing

Where the GDPR or similar laws apply, we rely on the following legal bases:

• Contract — processing necessary to provide the Service you signed up for (account, applications, subscriptions).
• Consent — for optional features such as marketing emails, certain cookies, and uploading optional documents; you may withdraw consent at any time.
• Legitimate interests — for fraud prevention, platform security, product analytics, and improving AI matching, balanced against your rights and freedoms.
• Legal obligation — for record-keeping, tax, and responding to lawful requests from authorities.

5. How We Share Your Information

• With employers — when you apply to a job, your profile, résumé, and application materials are shared with that employer. When you message another user, your message content is shared with the recipient.
• Public profile elements — community posts, comments, and any profile fields you mark as public are visible to other users and, for some content, to search engines.
• Service providers — cloud hosting/storage, email delivery, payment processors (e.g., SSLCommerz, bKash, Nagad gateways), analytics, and AI/ML processing providers, each bound by contractual confidentiality and data-protection obligations.
• Corporate transactions — if BizOps is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, subject to this Policy.
• Legal & safety — where required to comply with law, enforce our Terms, or protect the rights, property, or safety of eJobs360, our users, or the public.

We do not sell your personal information to third parties.

6. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Service. After account deletion, we retain certain records (e.g., transaction history, audit logs, and information required for legal/tax compliance) for the period required by applicable law, after which it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information (most profile fields can be edited directly in your account settings).
• Request deletion of your account and associated personal information.
• Object to or restrict certain processing, including marketing communications.
• Receive a copy of your data in a portable format.
• Withdraw consent previously given, without affecting the lawfulness of processing before withdrawal.

You can exercise most rights directly from Account Settings → Privacy & Security, or by emailing info@ejobs360.com.

8. Data Security

We use industry-standard safeguards to protect your information, including encrypted connections (HTTPS/TLS), hashed passwords, role-based access controls, and audit logging of administrative actions. No system is 100% secure, and we encourage you to use a strong, unique password and enable available account-security features.

9. International Data Transfers

eJobs360’s infrastructure is primarily operated from Bangladesh. If you access the Service from outside Bangladesh, your information may be transferred to, stored, and processed in Bangladesh or other countries where our service providers operate. Where required, we put in place appropriate safeguards (such as standard contractual clauses) for such transfers.

10. Children’s Privacy

The Service is intended for users who are at least 18 years old, or the legal working age in their jurisdiction if higher. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated “Last updated” date, and where changes are material, we will provide additional notice (such as an in-app notification or email).

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@ejobs360.com or +8801521209406.